Refund Policy

The explanations and information provided on this page are general guidelines for our refund policy. This policy is not intended as legal advice, and we encourage you to review it carefully and seek legal counsel if needed. The terms outlined here define how refunds are handled at NIWWRD Academy and what customers can expect when requesting a refund.

At NIWWRD Academy, we are committed to providing high-quality courses and learning experiences. However, we understand that circumstances may arise where a refund is requested. Our refund policy is designed to ensure transparency and fairness for both students and the academy.

• Eligibility for Refunds: Refunds are only applicable for specific courses and programs. Please check the refund terms before enrolling.

• Timeframe for Refunds: Refund requests must be made within 7 days of purchase for self-paced courses and before the second live session for instructor-led courses.

• Processing Time: Approved refunds will be processed within 7-10 business days to the original payment method.

• Non-Refundable Items: Course materials, downloadable resources, and any certification fees are non-refundable.

Our refund policy covers the following key aspects:

• Timeframe for Request: Refunds must be requested within 7 days of purchase for self-paced courses and before the second live session for live courses.

• Refund Amount: Refunds may be full or partial, depending on the course type and usage.

• Eligibility Conditions: Refunds will only be issued if:

  • The student has not completed more than 20% of the course.

  • The request is made within the designated timeframe.

  • The student has a valid reason for dissatisfaction, such as technical issues or course content not matching the description.

• How to Request a Refund: To request a refund, contact us at niwwrd@gmail.com with your order details and reason for the request.